Need to know with wireless reconcile message

I
f email in Handheld not deleted and on the desktop have deleted, this is often caused by :

1. Status wireless reconcile off, please check that on BES server or Handheld is enable, try on BlackBerry device to set, Go to Message > Options > Email Reconciliation. If you using BlackBerry Internet Service please read this first

Source Wireless deletes Save Sent Items Wireless read/unread status
Microsoft® Outlook® Web Access Yes Yes Yes
Microsoft Exchange Yes Yes Yes
IBM® Lotus® Domino® Yes Yes Yes
Microsoft MSN® Hotmail® (HTTP) Yes Yes Yes
CS2000 (AOL® software) Yes Yes Yes
POP3 Yes No N/A
IMAP4 Yes In some cases Yes

2. Do not “hard delete” email from desktop before between handheld and the desktop have reconcile automatic, this is need some time to do, maybe at least 15 minutes. Then if you doing “hard delete” before than range time, this will cause problem with wireless reconcile message. “Hard delete” it is mean delete message on “delete items” folder.
3. Problem with the Desktop [CMIME] service book not functioning properly on handheld. Please delete the Desktop [CMIME], go to Option > Advanced Options > Service Book > Delete it. On BES server, open BlackBerry Manager > ITAdmin > Resend Service Book.


This information from www.BlackBerry.com


M Arief Gustianto